More information on the Records Analyst position, can be found on the City of Surrey website.
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This is specialized professional records and information management work. Reporting to the Records Manager the Records Analyst supports the corporate records program by participating in developing policies and procedures; providing direction and assistance to department on implementation and ongoing maintenance of corporate records management; documenting and leading corporate records projects.
• Develop, recommend and upon approval, establish and implement new and/or revised methods and procedures subject to records management best practices to improve efficiency.
• Provide training to staff on records and information management and mailroom policies and procedures.
• Contribute to developing training materials, conducts records management and mailroom employee training.
• Participate in paper and electronic projects e.g. (SharePoint, Digital Transformation etc) for records management and mailroom.
• The incumbent will require knowledge of records management systems, theories and practices; electronic information systems; and principles and techniques of retention and disposition scheduling.
• Develop project plans and documentation.
• Conduct appraisals and write reports.
• Work with other records staff to complete projects and performs other related work as required.
• Establish and maintain effective working relationships with department staff and management, vendors,outside agencies and the general public.
• Manage multiple tasks, setting objectives/goals, meet deadlines and re-prioritize work.
• Interview staff to understand their business needs and use of information customer service methods and techniques.
• Assign, supervise and review the work of records and mailroom employees.
• Performs related work as required.
The Ideal candidate:
• Is flexible and a collaborative team-player with well-developed interpersonal skills, along with an aptitude for establishing and maintaining positive working relationships with a variety of stakeholders.
• Is pragmatic and innovative in their approach to information governance.
• Is results focused and can manage competing priorities.
• Demonstrates strategic and tactical thinking.
• Has experience and proven success in leading and implementing records management change.
• Works collaboratively and persuasively across the organization.
• Has experience developing user policies, processes in SharePoint Online that support lifecycle management and compliance requirements of its content.
• Demonstrates rigor and integrity in their decisions and actions.
• Understands how to handle confidential and sensitive information.
• Has excellent communication and interpersonal skills.
• Has well-developed leadership skills in a Unionized setting is preferred.
• Master’s Degree in Records Management, Library and Information Studies, or Archival Studies.
• Have a minimum of 3 years of related experience including the direct supervision of staff including planning and assigning work and meeting deadlines.
• Excellent written and verbal communication skills are required.
• An acceptable equivalent combination of education and experience may be considered.
• Certified Records Manager (CRM) or Certified Records Analyst (CRA) designation is an asset.
• Successful applicants must provide proof of qualifications.
• This position requires completion of a Police Information Check.
• A valid BC Drivers License.
• Competitive salary and benefits.