2019 Conference Session Abstracts and Speaker Bios

9:20 - 9:50am "I attended the ARMA NCR Conference, so you don't have to!"

ARMA National Capital Region hosts the largest regional (i.e., non-national) records management conference in Canada, and as such has the resources to invite top speakers to the event. As a way to give back to the community, they fly one ARMA board member to attend the conference to learn from the speakers as well as the NCR board to learn how to put on such an event. This talk will go through the conference highlights to inform guests what is being discussed across Canada in the realm of RM.

Bio statement

Robyn Biggar is the Records and FOIPPA Administrator at the City of Port Coquitlam, has an MLIS from McGill University, and teaches as an adjunct instructor at UBC's iSchool. She has been the secretary on the ARMA Vancouver board since 2016.

9:50 - 10:30am "Compliance in the Cloud"

The cloud is certainly here to stay and with an increasing number of organizations standardizing on cloud technologies for document management and collaboration, the compliance and archival community needs to understand how organizations can meet their needs around compliance and archiving, especially given ever-changing landscape of cloud applications and cloud service providers.

In this session we'll look at technology design patterns that help reduce issues and risks in the cloud including:

  • Data security
  • Data residency
  • Data sovereignty
  • Application lock-in
  • Vendor lock-in
  • Ransomware
  • Protecting records when the cloud application does not support records management
  • Avoid the expensive migrating content from application to application over the long run
  • Managing compliance across multiple cloud applications and cloud solution providers

 As well as providing benefits such as:

  • Allowing organizations to more easily adopt new technology as it becomes available in the cloud
  • Providing duplicate detection across cloud applications and cloud service providers
  • Providing an enterprise search and eDiscovery platform
  • Case management across cloud applications and cloud service providers

Bio statement

Michael Schweitzer (Gravity Union president and lead consultant) was named a finalist in the 2017 Information Governance Expert of the Year category, and has supported numerous customers in getting the most out of SharePoint and Collabware, but has also helped them to reach their organizational information management goals with astounding results. He is the creator of the "Seven Pillars of ECM" philosophy.


10:45 - 12:00pm "Records and Archives Management in China" (Panel)

"Study on the Digitalization of Modern Canton Maritime Customs Archive based on Bionic Informatics" 

This presentation explores the use of bionic informatics in the digitization of the Canton Maritime Customs archival collection.  

Bio statement

Chen Lilan is a Ph.D student in the School of Information Management at Sun Yat-sen University, majoring in Archival Science under the supervision of Professor Chen Yongshen, a renowned expert in archival science in China.


"Research on Authority Control of the Archives of the Chinese Maritime Customs Service" 

This presentation discusses the Archives of the Chinese Maritime Customs Service archival collection to explore the importance of authority control, semantic control, and vocabulary control in archival content management, access, and retrieval systems.

Bio statement

Wang Hui is a doctoral candidate at the School of Information Management, Sun Yat-sen University (SYSU) in Guangzhou, China with a focus on information linguistics, linguistic analysis, and information analysis of the archives of Maritime Customs. 


"The Digital Trend of Records Preservation and Management in China" 

This presentation will explore a recent shift in Chinese digital records management from dual- to single-set records creation.

Bio statements

Yongsheng Chenis the professor and doctoral supervisor of School of Information Management in Sun Yat-sen University. He is also the vice president of the Guangdong Archivists Society, the president of Research Institute of Archival Science and Technology, and member of Archival Teaching Instruction Committee. He was promoted to be a lecturer in 1988, became an associate professor in 1992, and was promoted to be a professor in 1994. For his rapid progress, he was called the youngest professor of China Archival Science at that time. He was selected to be the national archival specialist in 2017.

Huanning Suis a doctoral student in the School of Information Management in Sun yat-sen University. In 2015 she received a Bachelor's degree in Archival Science and has been a visiting researcher at the University of British Columbia since October 2018, with a focus on e-government, electronic records management, and fundamental theories of archival science.


1:00 - 2:00pm "From Stories to Paper to Digital - Protecting the Indigenous Legacy"

We must transform to meet the needs of the future. The management of Indigenous records and collections present challenges to traditional archival methods and practice. There must also be the consideration not directly to transform records but to treat them in a way that will be respectful and relevant. Much of what we are presented with, from the traditional archives' perspective, is unstructured content. This unstructured content adds to the complexity of the transformation. We must add structure to deliver a model that will address the content with context for the User.

In this informative session, attendees will learn more about how to improve access to information, security and protection of historical documents. We will explore key areas of considerations that are unique to the protection of the Indigenous legacy --- Indigenous data sovereignty, handling of fragile, paper-based historical documents, cross border issues and protection of language and stories. Join us and find out how you can help build a better future for the Indigenous communities.

Bio statement

Richard Freeman is a National Manager of Professional Services for Ricoh Canada, helping organizations achieve operational excellence through digital workplace transformations and information governance. With over 25 years of industry experience in information management, multimedia and cross functional team leadership, Richard is passionate on empowering organizations to transform the way people work with technology. Richard leads the Solutions Design team at Ricoh Canada, comprising of solutions engineer and architects who are driven and dedicated to helping businesses solve complex business challenges.


2:00 - 2:30pm "Improving Buy-In to IM Policies" 

All administrative policies--including IM, ATI and Privacy policies--need buy-in from the other people working in the organization. Policy compliance should be a collaborative effort not a power struggle. As IM professionals, we need to change the conversation dynamic. This session will look at the issues from three angles-(1) the clients, (2) the organization, and (3) us-as follows:

(1) what exactly does buy-in look like? 

(2) does the organization's approach to compliance help or impede our efforts?

(3) what else can we do to help improve buy-in?

Bio statement

Statement forthcoming


2:45 - 3:45pm "Access and Privacy in First Nations:  A Comparative Case Study"

Managing access and privacy can be a complicated matter for First Nations organizations.  This session will provide an in-depth comparison of pre- and post-treaty First Nations organizations in BC, using the Ktunaxa Nation Council (currently in Stage 4 of Treaty negotiations) and the Tsawwasssen First Nation (self-governing since 2009.)  Highlights, strengths and challenges will be presented, along with practical examples of responding to requests for information and protecting privacy in the different juridical contexts.

Bio statements

Michelle Barroca (MAS) is an independent recorded information management consultant from the Kootenay region of BC.  Michelle graduated from UBC's School of Library, Archival, and Information Studies with a Master of Archival Studies degree in 2000.  Shortly after university, she was hired as the City of Burnaby's first records manager and archivist, and later worked at the City of Kelowna as Records and Information Manager.  For 10 years now, Michelle has been providing records and information management services under contract to various local governments and First Nations organizations, including the Ktunaxa Nation Council.

Jennifer Jansen (MAS) has been with Tsawwassen First Nation since 2010.  Her main role is to oversee information management for the Tsawwassen Government, and currently she is leading a SharePoint implementation project for the organization. She is also Tsawwassen Government's FOI officer and back-up Indian Registry Administrator.  Jennifer graduated from UBC's School of Library, Archival, and Information Studies in 2003 with a Master of Archival Studies (First Nations Concentration). Previously she has worked for the District of West Vancouver as an assistant archivist, for the City of Vancouver as records analyst, and as a claims researcher for the Indian Residential Schools Resolution sector of Indigenous and Northern Affairs Canada.


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